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Privacy and Cookie Policy

  1. Policy summary

    UKCC is a data controller for the purposes of the GDPR, registered in the UK with the Information Commissioner’s Office (“ICO”), registration number ZB562315.

    Personal Data processed for the following purposes and using the following services:

    • Advertising
      • Facebook Audience Network
        • Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data
      • Facebook Lookalike Audience and Google Ad Manager
        • Personal Data: Tracker; Usage Data
    • Analytics
      • Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking, Google Analytics and WordPress Stats
        • Personal Data: Tracker; Usage Data
    • Contacting the User
      • Contact form
        • Personal Data: email address; first name; last name; various types of Data
      • Mailing list or newsletter
        • Personal Data: email address; first name; last name
      • Phone contact
        • Personal Data: phone number
    • Infrastructure monitoring
      • AWS
        • Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service
    • Interaction with external social networks and platforms
      • YouTube button and social widgets
        • Personal Data: Usage Data
    • Managing contacts and sending messages
      • user.com
        • Personal Data: address; country; date of birth; email address; first name; last name; phone number
      • Klaviyo
        • Personal Data: email address; first name; last name; Tracker
    • Registration and authentication provided directly by this Website
      • Direct registration
        • Personal Data: address; billing address; city; country; county; email address; first name; house number; last name; password; username; ZIP/Postal code
    • Remarketing and behavioral targeting
      • Facebook Custom Audience
        • Personal Data: email address; Tracker
      • Facebook Remarketing and Remarketing with Google Analytics
        • Personal Data: Tracker; Usage Data
    • SPAM protection
      • Google reCAPTCHA
        • Personal Data: Tracker; Usage Data
    • Tag Management
      • Google Tag Manager
        • Personal Data: Usage Data
    • Traffic optimization and distribution
      • AWS
        • Personal Data: Tracker; various types of Data as specified in the privacy policy of the service
    • User database management
      • user.com
        • Personal Data: email address; first name; last name; Tracker
    • Verification information and documentation sent by customers sent to UKCC by customer.
      • Personal Data: Utility bills, payslips, bank statements and other identity documents used to verify users may also be used to ensure customers affordability related to their spend for the purpose of ensuring responsible play. 

    Information on opting out of interest-based advertising

    In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

    Further information about the processing of Personal Data

    • Selling goods and services online
      • The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      • The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    Contact information

    • Owner and Data Controller
      • UKCC, 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

    Owner contact email: [email protected]

     

    Full policy

    Owner and Data Controller

    UKCC, 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

    Owner contact email: [email protected]

    Types of Data collected

    Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Tracker; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); email address; first name; last name; various types of Data; date of birth; phone number; address; country; username; password; county; ZIP/Postal code; city; billing address; house number.

    Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
    Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
    Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
    Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
    Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

    Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

    Mode and place of processing the Data

    Methods of processing

    The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
    The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

    Legal basis of processing

    The Owner may process Personal Data relating to Users if one of the following applies:

    • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
    • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
    • processing is necessary for compliance with a legal obligation to which the Owner is subject;
    • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
    • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

    In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    Place

    The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

    Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

    Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

    If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

    Retention time

    Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

    Therefore:

    • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
    • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

    The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

    Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

     

    The purposes of processing

    The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Advertising, Remarketing and behavioral targeting, SPAM protection, Tag Management, Interaction with external social networks and platforms, Contacting the User, Managing contacts and sending messages, Traffic optimization and distribution, User database management, Managing data collection and online surveys, Registration and authentication provided directly by this Website and Infrastructure monitoring.

    For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

     

    Detailed information on the processing of Personal Data

    Personal Data is collected for the following purposes and using the following services:

    • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.

    Facebook Audience Network (Facebook Ireland Ltd)

    Facebook Audience Network is an advertising service provided by Facebook Ireland Ltd In order to understand Facebook’s use of Data, consult Facebook’s data policy.

     

    This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User’s ad preferences. The User can control this in the Facebook ad settings.

     

    Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

    Personal Data processed: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Facebook Lookalike Audience (Facebook Ireland Ltd)

    Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook Ireland Ltd that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of this Website or engagement with relevant content across the Facebook apps and services.
    On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

     

    Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Google Ad Manager (Google Ireland Limited)

    Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.
    This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.

     

    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Facebook Ads conversion tracking (Facebook pixel) (Facebook Ireland Ltd)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook Ireland Ltd that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Google Ads conversion tracking (Google Ireland Limited)

    Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on this Website.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    • Contacting the User

    Contact form (this Website)

    By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request including verifying the customer’s ID and Prize Fulfilment.

    Personal Data processed: email address; first name; last name; various types of Data.

    Mailing list or newsletter (this Website)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.

    Personal Data processed: email address; first name; last name.

    Phone contact (this Website)

    Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.

    Personal Data processed: phone number.

    The UKCC mobile message service (the “Service”) is operated by UKCC (“UKCC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to UKCC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of UKCC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the SMS Service at any time. Click the unsubscribe link in any text message to cancel. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other UKCC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, email [email protected].

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages you send to the telephone number we text you from will not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy.

    • Infrastructure monitoring

    This type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.

    • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
    The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.

    YouTube button and social widgets (Google Ireland Limited)

    The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Ireland Limited.

    Personal Data processed: Usage Data.

    Place of processing: Ireland – Privacy Policy.

    • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Klaviyo (Klaviyo Inc.)

    Klaviyo is an email address management and message sending service provided by Klaviyo Inc.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: email address; first name; last name; Tracker.

    Place of processing: United States – Privacy Policy – Opt out.

    • Managing data collection and online surveys

    This type of service allows this Website to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
    The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.

    These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed – e.g. managing contacts, sending messages, analytics, advertising and payment processing.

    • Registration and authentication provided directly by this Website

    By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

    Direct registration (this Website)

    The User registers by filling out the registration form and providing the Personal Data directly to this Website.

    Personal Data processed: address; billing address; city; country; county; email address; first name; house number; last name; password; username; ZIP/Postal code.

    • Remarketing and behavioral targeting

    This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Custom Audience (Facebook Ireland Ltd)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook Ireland Ltd that connects the activity of this Website with the Facebook advertising network.

    Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

    Personal Data processed: email address; Tracker.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Facebook Remarketing (Facebook Ireland Ltd)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook Ireland Ltd that connects the activity of this Website with the Facebook advertising network.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Remarketing with Google Analytics (Google Ireland Limited)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    • SPAM protection

    This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA (Google Ireland Limited)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: Ireland – Privacy Policy.

    • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
    This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

    Google Tag Manager (Google Ireland Limited)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Personal Data processed: Usage Data.

    Place of processing: Ireland – Privacy Policy.

    • Traffic optimization and distribution

    This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

    • User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

    Klaviyo CRM (Klaviyo Inc.)

    Klaviyo CRM is a User database management service provided by Klaviyo Inc.

    Klaviyo CRM can also be used as a medium for communications, either through email, or through messages within this Website.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: email address; first name; last name; Tracker.

    Place of processing: United States – Privacy Policy.

    • Prize Fulfilment
      • We may pass your personal data including name, address and telephone number to a third party for the purposes of prize fulfilment.
    • Verification information and documentation sent by customers
      • From time to time, we may request documents from customers for the purpose of verifying the users identity, for example, before releasing a prize to ensure the customers details are legitimate. Where these documents provide evidence of a customer’s affordability or income, this may be used in the public interest, to check that customers are spending within their means. This information will not be used for marketing purposes. 

     

    Information on opting out of interest-based advertising

    In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

    Further information about the processing of Personal Data

    • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    The rights of Users

    Users may exercise certain rights regarding their Data processed by the Owner.

    In particular, Users have the right to do the following:

    • Withdraw their consent at any time.Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
    • Object to processing of their Data.Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
    • Access their Data.Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
    • Verify and seek rectification.Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
    • Restrict the processing of their Data.Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
    • Have their Personal Data deleted or otherwise removed.Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
    • Receive their Data and have it transferred to another controller.Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
    • Lodge a complaint.Users have the right to bring a claim before their competent data protection authority.

    Details about the right to object to processing

    Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

    Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

    How to exercise these rights

    Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

    Cookie Policy

    This Website uses Trackers. To learn more, the User may consult the Cookie Policy.

    Additional information about Data collection and processing

    Legal action

    The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
    The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

    Additional information about User’s Personal Data

    In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

    System logs and maintenance

    For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

    Information not contained in this policy

    More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

    How “Do Not Track” requests are handled

    This Website does not support “Do Not Track” requests.
    To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

    Changes to this privacy policy

    The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

    Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

    Definitions and legal references

    Personal Data (or Data)

    Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    Usage Data

    Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

    User

    The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

    Data Subject

    The natural person to whom the Personal Data refers.

    Data Processor (or Data Supervisor)

    The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

    Data Controller (or Owner)

    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

    This Website (or this Application)

    The means by which the Personal Data of the User is collected and processed.

    Service

    The service provided by this Website as described in the relative terms (if available) and on this site/application.

    European Union (or EU)

    Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

    Cookie

    Cookies are Trackers consisting of small sets of data stored in the User’s browser.

    Tracker

    Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

    Legal information

    This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

    This privacy policy relates solely to this Website, if not stated otherwise within this document.

    Entrant’s account automatically.

7.4. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or has not claimed the Prize within 21 days of the Draw Date, the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 21 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.

7.5. If a selected Winner has won a prize above a certain value set by the Promoter, the Winner must provide valid proof of identity and address which matches the name and address used to register with the Promoter to claim the Prize. If the Winner does not provide such proof of identity and address within 21 days of accepting the prize, the Promoter may conduct its own investigation, and if the Promoter cannot verify the identity of the Winner within 3 months of the applicable draw, Promoter reserves the right to offer the Prize to an Alternate Winner.

7.6. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name of major prize winners on the Website/App unless you object in accordance with paragraph 7.7 below.

7.7. If you object to any or all of your full name and winning entry being published or made available, please contact the Promoter at [email protected] prior to the Closing Date. In such circumstances, the Promoter must still provide this information to the Advertising Standards Authority on request.

  1. Claiming the prize

8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website/App, or available on request.

8.2. If your personal details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to [email protected]. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter may use your old details if it needs to try to contact you.

8.3. Any Cash Prize will be transferred directly to the Winner’s nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 21 days of accepting the prize will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

8.5. If the Prize is a vehicle and the winner has completed all eligibility checks, the prize will be transferred to the winner by the Promoter using the V5 for each vehicle. This can be completed after the vehicle is handed over.

  1. Limitation of liability

If Promoter fails to comply with these terms and conditions, Promoter is responsible for loss or damage you suffer that is a foreseeable result of Promoter’s breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter’s breach or if they were contemplated by you and the Promoter at the time that you entered the competition.

  1. Data protection and publicity

10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used by the Promoter or its agents and suppliers for the purposes of administering and managing the competition and prizes and of informing you of future competitions and our competition schedules or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website/App.

10.2. If you submit content it may be used for reasonable publicity by the Promoter. If you do not wish to participate in any publicity, you must notify the Promoter. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.3. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at [email protected].

  1. General

11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website/App.

11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition at any time if circumstances beyond its control make this unavoidable. If the Competition is cancelled, the Promoters will return the Entry Fees to each Entrant (either by bank card refund or by cheque and in one combined payment where several entries have been made by a competitor). Where the Entry Fee is returned, the Promoter shall have no further liability to the Entrant or to any other person.

11.4. The competitions on the Website and App are in no way sponsored, endorsed, administered by or associated with Meta, Apple or Google. By entering the competitions, Entrants agree that neither Meta, Apple nor Google have any liability and are not responsible for the administration or promotion of the competitions.

11.5. These terms and conditions shall be governed by English law. As a consumer, each participant will benefit from any mandatory provisions of the law of the country in which he or she is resident. Nothing in these terms and conditions, including this paragraph, affects an Entrant’s rights as a consumer to rely on such mandatory provisions of local law.

11.6. The courts of England and Wales shall have jurisdiction over any claims arising from these terms and conditions. However, an Entrant who is resident in an EU country may choose to bring proceedings in the courts of the EU country in which he or she is resident.

11.7. You should print a copy of these terms and conditions and keep them for your records.

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